Ethernet Port Driver For Dell

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This question has been answered by ewen9914

Hi, I hope someone can find a solution to this problem, I have to re-installed windows 7 on my DELL Xps 17 due to a problem with Mcafee Software. Thinking that I would resolve one problem I end up with another one bigger than the first one, so know I am missing my network controller driver which I can not find any ware. That is the only drive that I need for my wireless to work, and I am going a bit mad here try to find a solution, Any help will be greatly appreciated.

You have posted to a forum that requires a moderator to approve posts before they are publicly available.

As this is a very long thread and I have listed almost all Dell Wireless Cards hardware IDs and drivers in a wiki I will mark this as an answer so users can find the information they need at the top of the thread.

To find out the hardware IDs of Network Controllers and Hardware IDs in general follow the link:

For a list of Dell Wireless Cards, their hardware IDs and the latest driver I could find see here:

Intel Centrino Wireless-N 1030

Hardware IDs: PCI VEN_8086 DEV_008A PCI VEN_8086 DEV_008A SUBSYS_53258086 PCI VEN_8086 DEV_008A SUBSYS_53258086 REV_34 PCI VEN_8086 DEV_008A CC_028000 PCI VEN_8086 DEV_008A CC_0280

Vendor: Intel Driver 7 86, 7 64, 8.1 86,8.1 64: Intel PROSET Wireless Software   Intel PROSet Wireless Bluetooth Software

i m lost my laptop latitude E4310 installation cd and can online download from which download online.

Network Controller is related to the Wireless card drivers. There are different XPS 17 computer models. If you can provide me the exact computer model I will able to provide the correct wireless card driver.

Also, please provide me the Device ID of the Network Controller; follow the instructions mentioned below to get the Device ID;

1        In Device manager, right click Network Controller.

4        Search for Device Instance ID.

5        Provide the numbers after VEN and DEV.

For any clarifications feel free to contact me.

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hi there I finally resolve the issue, 5 minutes ago, Intel Centrino Ultimate-N 6300, Centrino Advanced-N 6200, Centrino Wireless-N 1000, v.13.2.1.5, A00 inside the driver s folder iprodifx it did the job. Thanks anyway for your time and attention.

I am also facing the similar issue. My laptop model number is 1525. I am not able to see my network adapter. However, when i go under other devices:

i have these options with yellow exclamation mark.

Also under the sub of Display Adapters: Standard VGA Graphics Adapter is with yellow exclamation mark.

Reading your post i have searched the Device Instance Path: VEN_14E DEV_4315. Please kindly help me as of now my internet is not connecting.

You can download the drivers for your computer from the links below:

Select For Single File Download via Browser.

Save the driver on your desktop.

Once the driver is downloaded on the desktop, right click on it and select Run as administrator.

Follow the prompts on screen and restart your computer.

To know more about Dell s products, services and drivers downloads, please go here

Thanxz Chinmay for you reply. I have already downloaded all the drivers which you linked me the wireless link each time i run the file it gives me an error of the operation system is not supported the software will not be installed. Setup will now exit. I have done everything according to your instructions still i have Network Controller with yellow exclamation mark and Video Controller and lastly Standard VGA Graphics adapter despite the fact, i downloaded all the driver and ran it as administrative each time after successfully installation restarted the laptop. Once again my laptop in inspiron 1525 window vista, inten pentium dual core inside. Kindly, help me resolve this issue of network so i can get my internet.

All the drivers above are compatible with Windows Vista 32 bit Operating System. May I know since how long you been facing this issue. Also, In order to assist you in a better way, I would need the Service Tag of your computer.

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on Friends tab at the top and then click on Request to Review and finally click on Accept button.

I am sending you a private message as well. Click on Inbox to respond to the message and provide system s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Please reply with information.

The computer model is XPS 17 L702x I have installed the Gigabit LAN Realtek RTL8111E Gigabit Ethernet Controller Driver from the Dell wesite. Now I notice that even though have resolved the issue that I had in the first place now it takes longer to identify a public network when before the computer didn t have such a problem, any thoughts on that

1       In Device manager, right click Network Controller.

4       Search for Hardware ID

5       Provide the numbers after VEN and DEV.

Provide the same for Network Controllers and Video Controller

Mark my answer as resolved if your issue is resolved

I have checked my Device Manager and under Network adapters I have the following devises installed:

I have checked my Decive Manager and under Network Adapters this is what I have installed, I don t know if these are the drivers for the model I have XPS 17 L702x, I just installed the driver that are for my system on the Dell website:

PCI VEN_8086 DEV_0083 SUBSYS_13258086 REV_00

PCI VEN_8086 DEV_0083 SUBSYS_13258086

PCI VEN_8086 DEV_0083 CC_028000

Microsoft Virtual WiFi Miniport Adapter: This is the same as Number 2, I think I have installed the same drivers twice I don t know

5d624f94-8850-40c3-a3fa-a4fd2080baf3 vwifimp

Realtek PCIe GBE Family Controller:

PCI VEN_10EC DEV_8168 SUBSYS_04B71028 REV_06

PCI VEN_10EC DEV_8168 SUBSYS_04B71028

PCI VEN_10EC DEV_8168 CC_020000

I hope this helps, my apologies for my poor understanding of the issue.

Sorry, the mistake is on my part :

Same problem here. I am in tears. The laptop is a Dell Latitude E5430. It is brand new refurb. Following the instructions in the solutions I see here, the numbers are: PCI VEN_14E4 DEV_4727 SUBSYS_00151028 REV_01 4 67996F5 0 00E1.

I have downloaded the drivers onto my other Dell laptop and all were installed perfectly except for the Network Controller. Please help me or I will have to return the equipment as it is useless to me in this condition.

Forgot to mention the OS is Windows 7, 64bit.

i m too facing the same problem, recently i installed win _64bit in my Dell Vostro 1550 laptop. After that i m not able to connect to internet. it is showing that driver is not installed.

Various devices and their hardware IDs are as follows:

Hardware IDs:  USB VID_0A5C PID_21D7 REV_0112

Hardware IDs: PCI VEN_14E4 DEV_4365 SUBSYS_00161028 REV_01

PCI VEN_14E4 DEV_4365 SUBSYS_00161028

PCI VEN_14E4 DEV_4365 CC_028000

PCI simple Communication Controller:

Hardware IDs: PCI VEN_8086 DEV_1c3a subsys_05081028 rev_04

PCI VEN_8086 DEV_1c3a subsys_05081028

PCI VEN_8086 DEV_1c3a CC_078000

Thanks for your reply, i already tried to install your first mentioned driver, but is it showing that This self-extracting zip file is part of a multidisk zip file. please insert the last disk of the set.

I downloaded that from dell-India s website.

Let me try one more time, the driver provided by you then only i can are they useful for me or not.

You may install the drivers from the links below:

veejdeej: Thank you for assisting the customer.

Veejdeep: Thanks buddy for your help, 2 out of that 3 problem get resolved. but still i have problem with Network Controller. Driver that i downloaded from first link provided by you, after installing shows that, Installation is not proper, I tried 3 times but each time same problem.

Chinmay S: Thanks for your intervention, but the i m not able to download from the link, provided by you.

each time, when i Click on the link, it opens in a new window and after clicking on that download button, there is no response.

Yellow exclamation mark on Network controller indicates that driver for wireless card of your computer needs to be installed. If you know the make and model of wireless card, you may share that. If you are unable to find any information regarding this, you may private message me the service tag of computer. I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on Friends tab at the top and then click on Request to Review and finally click on Accept button.

Thank you for the information.

I have received the service tag of your computer. Your computer is shipped with Dell Wireless 1704 card. I was not able to locate the driver for Vostro 1550. However, I found driver for another computer, that might work. You may install driver for wireless card from link:

Please ensure that you uninstall the current driver of wireless card If any, then install the driver from the link above.

A very thanks to you, finally I get relief from that WiFi card problem, after installing that driver provided by u, now it s working very fine.

If there is any problem in future then i ll do contact you.

I am glad that the issue is resolved.

Please feel free to get in touch in case you have any further questions.

que puedo hacer para solucionar este problemaa

Just re installed windows on my laptop and I wasn t sure which drivers I was supposed to install and came across this. In device manager under the other devices tab there is:

PCI simple communications controller

Please share the system model and operating system installed.

You might need to install the chipset, video and the wireless card drivers for your computer. You may follow the steps below:

Enter the Service Tag of your system and select the operating system.

Select the category like chipset, video and click on the driver available.

Download and install the drivers by following onscreen instructions. 

If the issue persists, you may send me the system service tag via private message click my username and then click Start Conversation.

I installed the drivers following those steps and it was starting  to fix things such as my internet, but the next time I went to turn my laptop on, instead of loading windows is said invalid partition table and now I can t login.

Edit: Uh never mind, when I removed the usb with the drivers on it from my computer, windows started up. Also, when I entered my service tag it had 27 drivers I could install but I only installed the 7 from chipset, video and network. Should I download the other ones. I noticed that things like the turbo boost icon don t pop up when I turn my computer on like they used to.

In order to provide you the direct links for the drivers that needs to be installed on your computer, I would need the service tag of your computer. You may send me the system information via private message click my username and then click Start Conversation.

Hi, I have a similar problem. After a blue screen crash I reinstalled Windows 7 on my Vostro 3750 and cannot connect to the internet as several drivers are missing. I called the Dell helpline and, after the telephone line got cut a couple of times, finally got to speak to someone in IT who helped me locate 2 drivers I d need, R294380 and YPYJF and then, before I could install them, the call cut again. I ve been round in circles with this so many times, can anyone help. I seem to have installed the networikk driver OK R294380 so that the adapter is working but I still have yellow triangles against all my driver files and can t connect to the internet even via cable. I m not sure how to install the YPYJF wifi driver but have tried pointing everything to the parent folder via the device manager and nothing is picking it up. Any advice greatly appreciated, 2 days into this and I m still not much further on and Dell s 902 phonelines I m in Spain don t seem capable of holiding a call for more than a  few minutes.

In Device manager what are the. marks showing under other devices,Try enabling the Wifi using Fn F2 or Wireless switch and let us know the Status on Device manager. Double click on the Network Controller with. or.   Assume it shows under Other devices. go to details tab - Change the drop down to Hardware ID - Post the info given below in the box. We can find the driver based on the info.

Hi Veejdeej, thanks very much for the response. Fortunately I was able to get through to technical support again and get the drivers needed to get the wifi up and running again, however I still have several drivers missing all listed under Other Devices with. :

PCI Simple Communications Controller

Unknown Device - Hardware ID: ACPI SMO88 00

Unknown Device - Hardware ID: USB VID_138A PID_0011 REV_0078

As the internet is now working fine, I m not sure what, if any, impact the lack of these is having on PC performance - I m still reloading software lost after I reinstalled Windows 7 Pro to try and get back to the funcionality I had before.

One thing that I have lost is the fingerprint recognition software. I managed to find a link to the driver, but when I tried to install it it said that other necessary files were missing, so I presume I need to do a complete reinstallation of the software. Do you know how where I can get this.

SMBus: ftp.dell.com//R292605.exe

Unknown Device1: ftp.dell.com//R292744.exe

USB 3.0 Driver: ftp.dell.com//R299161.exe

Card Reader: ftp.dell.com//R294157.exe

Unknown Device2: ftp.dell.com//R292686.exe - Validity Sensor - Fingerprint

TouchPad drivers for Multitouch: ftp.dell.com//R301431.exe

Audio Drivers: ftp.dell.com//R297834.exe

QuickSet App: ftp.dell.com//R299707.exe

Additional drivers given for better functionality - All drivers above are for Vostro 3750 - Windows 7 64 bit.

Visit ftp.dell.com//vostro-3750.html for accessing other Win XP/Win 8 drivers for Vostro 3750

Thanks so much for providing the links to these drivers. I ve installed them all on my Vostro 3750 Windows Pro 64 bit and all have worked, except:

It is still staying it cannot find the drivers for this device, even after I ve done the installation, and the fingerprint software still doesn t work. Any ideas on how I can resolve this greatly appreciated.

p.s. could it be that I need to download the fingerprint software again first before I install the driver. I don t know where I can obtain the software.

On my original order it is liseted as Palmrest: Fingerprint Reader Biometric

you should have got the resource cd or drivers and utilities disk from dell which would contain the drivers and application. Or you can download them from  or go to the last link in my previous post and download ST Microelectronics DE351DL Motion Sensor drivers. If you still see unknown driver then right click on it and choose update driver then choose download or search from internet and download.

The final link solved the driver problems, thanks. The fingerprint reader still isn t working though I don t get the option to swipe instead of enter my password when I restart the PC. I didn t get a software disk so I can t reload the software from  it. I tried the smartsource link but when I click the button to register my computer nothing happens. I ve now registered it through a dell account, but is there another link I can try to download the software.

I was having the same problem with my dell m5010. I installed all of the optional win 7 updates and when the laptop rebooted the network controller installed itself. Hope this works for you

Rt click on the Internet explorer thru C: Program Files X86 Internet Explorer iexplore.exe and choose run as Administrator and then go to https://smartsource.dell.com and then try Register button, then click Install SysProf or something would come This would fetch your service tag from your computer to register. You can see the softwares that were shipped along with the computer. Thru this you can get webcam central, Mcafee and Fingerprint as well i think. Please check.

Thanks. I was able to reinstall the software following these instructions, although after setting up the fingerprint reader with my fingerprint, it doesn t give me the option to swipe to start Windows like it used to and I have to manually enter my password when I restart my PC. So, although I now have the driver and the software, it doesn t appear to be functional. Any idea why.

I believe I m experiencing same problem like many people out there. I see Network Controller on Other Devices list and it has yellow exclamation mark next to it which means I need drivers.

My Network controller Hardware Ids:

PCI VEN_8086 DEV_008A SUBSYS_53258086 REV_34

PCI VEN_8086 DEV_008A SUBSYS_53258086

PCI VEN_8086 DEV_008A CC_028000

Device Instance Path couldn t find ID so posting this, maybe helpful too :

PCI VEN_8086 DEV_008A SUBSYS_53258086 REV_34 4CEB42FFFF7241C900

I didn t mention, but I have DELL Inspiron N5110 15R

This an Intel Centrino Wireless-N1030 card.

Mark as resolved if this works for you.

I m using Windows 7 64-bit and I ve tried to install the driver you mentioned above before and it didn t work.

I mean, it still shows that yellow exclamation mark next to Network Controller.

I am glad that worked for you. Rejoice with your Dell.. :

Hello, I need help with network controller. ID of hardware:

PCI VEN_14E4 DEV_4365 SUBSYS_00161028 REV_01

PLEASE HELP :X my wifi doesnt work. I have dell inspiron 17r 3721 with windows 8 64bit. Problem started when I have uninstalled dw dwlan card utility because I had problem with it, but after installing drivers that are avaible on dell website it still doesnt work System doesnt see WIFI CARD, I have no idea what I can do Please help me.

This is a 1704 Dell Wifi BT Driver

Win 7: ftp.dell.com//Network_Driver_3WJ6F_WN_WLAN-6.20.55.5_A03.EXE

Win 8 no 64bit drivers available in support dell for DW 1704. DW 1703 is only available: ftp.dell.com//Network_Driver_2CRMP_WN_WLAN--10.0.0.2_A02.EXE

Suggest you to try the above link for Win 8 as well. If it doesnt click then run in Compatibility mode Win 7.

Also you can check in your HDD. Under C: Dell Drivers 3WJ6F or Network or wireless, you can get the setup file and install. Provided re-installation of OS was not done.

Please help me :    Brand new Inspiron 3721, installed every driver but the wifi driver fails to install. Windows 8 Pro 64 bit.  I m now using a external wifi adapter and that s ridiculous for a new laptop.   Barnii2 how did you solve your problem. Please

ok after trying several drivers one solved the problem I think it was the 1704 for windows 7 link given by veerdeej above. It is so disappointing that I spent the whole evening with trial and error instead of doing work on my new dell laptop. Why are the drivers for my support tag incompatible and I had to find the answer in a forum. I m not buying dell again, so disappointed

ansaarkhan_6 : Provide the model number and operating system 64 bit or 32 bit. What is the exact problem you are facing. Provide the HArdware ID details from the previous thread.

i have these options with yellow exclamation mark.

Reading your post i have searched the Device Instance Path: VEN_14E DEV_4315. Please kindly help me as of now my internet is not connecting.

You may install the drivers from the link below:

For installation of drivers is correct order, you may refer to link:

You may check the wireless card shipped with your computer from system configuration webpage, under Original system configuration Tab. You can click on the link:

Once you get to know the wireless card, you may install the appropriate driver from Drivers and Downloads tab.

I had to reinstall operating system and now i canot see wifi card and bluetooth icon in right side bottom try. when i try to install software from dell website, it say compatible hardware not missing.

Dell E5430, Win 7 professional 64X

please let me know if further degails are needed.

This package provides driver for Dell Wireless WLAN 1540 Half MiniCard and is supported on Latitude E6 series and Precision Mx700 series..

iI downloaded this driver from drivers and download option and than run the installation. It took 15 min for the installation to complete but after that my wifi was ON.

it didnt work you give me a windows xp system software and i have a vista home premium

my bad some of them work now i need:

if you need more information plz let me know

You may download and install the drivers for Windows Vista from the links below:

In case you are not able to find the wireless card from the steps given in previous post. You may private message me the service tag of your computer. I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on Friends tab at the top and then click on Request to Review and finally click on Accept button.

Niel: I am glad that the issue is resolved. Please feel free to get in touch in case you have any further questions. I ll be glad to assist.

Hello All, I m pretty much having the smae issue you guys are having,

I reinstalled my operating system Windows 7 - 64 bit on my Studio 1558 laptop. I installed all the drivers but there are two drivers keep showing up on my device manager with an exclamation point.

- Network Controller Unknown Device

HELP. I can t get on the internet :

my zinox pc has network controller and vga problem after installing new windows 7,pls help

Your computer is shipped with Dell Wireless 1397 card. You may download the driver for your computer from link:

Khow123: You need to install the wireless driver for your computer. For unknown device, you may try installing the ST Microelectronics driver from link:

To install the correct driver for your wireless card, you need to check the wireless card shipped with your computer from system configuration webpage. You can click on the link:   Enter the service tag Under Original system configuration Tab check wireless card shipped with your computer and install the appropriate driver.

In case the issue persists, you may provide me the hardware ID of the device for which driver needs to be re-installed. You may access the hardware ID by following the steps below:

Open Device manager -- Right click on the device with yellow exclamation or red cross -- Properties -- Then select Details tab. Select Hardware ID by expanding the Device description Drop down menu.

jnwosu36: I have a limited knowledge about the third party system manufacturers. If you get a yellow exclamation mark in Device manager on Network controller wireless and Display adapter Video card, you might need to re-install drivers for same. You may install drivers for same from the system manufacturer s website.

Please reply for further clarifications.

I have an Inspiron N5030 and just replaced the hard drive.  I didn t have any of the original disks so I ran the Dell recovery and restore USB key.  Now my computer won t connect to wireless router.  I have windows 7.  Checking the device manager, I have 2 issues.  One is mobile intel R 45 express chipset family and the other is network controller.  I probably need downloads for these but can t figure out how to get them to my computer that can t connect to the internet.  Need help.

VEN 14E4 and  DEV 4315 is for the wireless card installed on your computer.

VEN 8086 and DEV 2930 is for the chipset drivers.

Did you try installing the drivers from the previous reply. If yes, do you get any error message.

peterson9934: Usually Dell computers are shipped with a Drivers and utilities disc. You may install the drivers using that disc. In case you are not able to locate that disc, you may visit a public library or may use a friend s internet connection to download the relevant drivers for your computer. Once done, save the drivers on any USB storage device like USB External hard drive or memory stick.  Plug that USB storage device to your Inspiron computer and install the drivers by following onscreen instructions.

You may download the chipset driver from link:

In reference to wireless drivers, Inspiron N5030 is shipped with the following WLAN cards:

Atheros AR9285 802.11 b/g/n WiFi card 

You may check the wireless card shipped with your computer from system configuration webpage, under Original system configuration Tab. Here is the link:   Enter the service tag to access details.

yea i did and it was downloaded and it didnt show any errors the only one i need now is network controller

hey i have the same problem my laptop is inpiron n5110 windows 7 32-bit. please help me

You may download the wireless driver for your computer from link:

In case you get any error while installation of driver, please share the exact error message and screen shot of same.

felito14: Do you get yellow exclamation mark in Device Manager. If yes, please share the device with yellow exclamation mark. If you need assistance with wireless driver installation, You may private message me the service tag of your computer.

it doesnt show any errors but what im going to do is to fromat the computer again and try everything again

Thanks to all for the help.  Got sick of trying to fix it and took it somewhere to get fixed.  Cost me 55.  It was something to do with the manufacturer of the driver and it wasn t dell.  Pretty easy fix for someone who knows what they are doing I guess.

Did you try installing the driver from the link above.

If you are not able to install the driver on your computer, you may download the set up file right click and run as administrator Extract the driver and make a note of the path where the drivers are extracted.

Usually the drivers are extracted to C:Dell/drivers/

Navigate to the folder where the driver is extracted and then right click the set up file. Select Run as an Administrator and see if it works.

In case you are trying to re-install operating system, ensure to back up all the data from computer as this step leads to complete data loss. For detailed steps on operating system re-installation, you may refer to link:

Once the operating system is re-installed, you may download and install the drivers on your computer. You may download the drivers from the link: 

To know more about the installation of drivers in correct order, you may refer to link:

dear i have many problem with driver as below :

It appears that Wireless card, Ethernet card and Chipset drivers are missing. Please share the system model and operating system 64bit or 32bit installed. I ll check for the correct set of drivers for you.

Please reply with the information.

To know more about Dell Product Support, Drivers Downloads, Order Dispatch status - choose your region USA; India. For helpful Dell Support Videos, you may click Here.

Please feel free to get in touch in case you have any further questions. I ll be glad to assist.

I have the same problem tooreinstalled Windows 7 and drivers are lost.

PCI VEN_8086 DEV_1E3A SUBSYS_05581028 REV_04

PCI VEN_8086 DEV_1E3A SUBSYS_05581028

PCI VEN_8086 DEV_1E3A CC_078000

PCI VEN_8086 DEV_1E22 SUBSYS_05581028 REV_04

PCI VEN_8086 DEV_1E22 SUBSYS_05581028

PCI VEN_8086 DEV_1E22 CC_0C0500

It appears that the Chipset and the Wireless drivers are missing. Please install the below mentioned drivers and share the results:

Realtek USB 2.0 Card Reader Driver:

Hope this helps. Please reply with the results.

I have a laptop of DELL. .Model No. 3521-9878 Inspiron 3521, Dell service  tag :GHTJ8W1..I am facing problem in wifi, And I tried to install the Network controller as given by you and failed do so.. please suggest.

ADMIN NOTE: Email id removed per privacy policy

I understand that you tried the steps which I shared in my last response, the reason it failed is because the drivers shared are for Dell 1704 Wireless Card and your system is shipped with Dell 1703 Wireless Card. Please share the operating system installed and also a screenshot of Device Manager with Network Adapters and Other Devices expanded. Here are the steps:

Press the key combination Windows Logo key R key to open Run dialog box.

Type in devmgmt.msc and click OK.

The Device Manager windows will appear.

Click on the sign next to Network Adapters and Other Devices to expand it.

Please reply with the information, will take it further from there. Also, please remove the service tag from public view for security reasons.

i get below error when i try to install   Dell Wi-Fi BT Driver:

06/07/13 :38 Update Package Execution Started

06/07/13 :38 Original command line: C: Users admin Downloads Network_Driver_6J4VN_WN_WIFI6.20.55.51_A02.EXE

06/07/13 :38 DUP Framework EXE Version: 3.0.93.1

06/07/13 :38 DUP Release: 6J4VNX00-00

06/07/13 :38 Intializing framework

06/07/13 :40 User Command: attended

06/07/13 :40 DUP Capabilities Value: 39845887 0x25FFFFF

06/07/13 :40 DUP Vendor Software Version: WIFI:6.20.55.51,BT:6.5.1.3303

06/07/13 :40 Local System/Model Compatible with this Package. Yes

06/07/13 :40 Local System OS Version: 6.1.0.0

06/07/13 :40 OS Compatible with this Package. Yes

06/07/13 :40 Local System OS Language: EN

06/07/13 :40 Language Compatible with this Package. Yes

06/07/13 :40 DupAPI::ExtractPayloadTo : Extraction Error: 9

06/07/13 :40 Identified Behavior : attended

06/07/13 :40 Name of Exit Code: ERROR

06/07/13 :40 Exit Code set to: 1 0x1

06/07/13 :42 Open file: C: ProgramData Dell UpdatePackage Log Network_Driver_6J4VN_WN_WIFI6.20.55.51_A02.txt

Please try installing the following drivers and check if it resolves the issue for you:

Please share the results, also share if the PCI Simple Communications Controller and SM Bus Controller drivers are working correctly or not.

its fixed now.  i had uninstalled the existing lenovo bluetooth drivers and installed the above one.

I m delighted to hear that. Feel free to reach out in case you have any questions in the future.

0082 SUBSYS_13218086 REV_34 4 F7DAF43

Please share the system model and operating system installed. The Hardware ID that you have shared is not complete. Also, share the screenshot of the Device Manager with the Network Adapters and Other Devices expanded. Here are the steps:

Also, share the Hardware Ids of the device which has a bang in the Device Manager, this will assist me to identify device and its drivers. Here are the steps:

Select your device and right click on it.

Click Properties from the drop down list.

Click Details and then click Device description button to select Hardware Ids.

Share the Hardware Ids mentioned under Value.

Please try installing the below drivers and check if the issue is resolved or not.

hi, got the same problem after the Intel wireless driver on my laptop was uninstalled.

Device Instance ID: PCI VEN_8086 DEV_0887 SUBSYS_44628086 REV_C4 4 20F6FC50 0 00E1

any advice gratefully received, cheers Lee

You would need Intel Centrino Wireless-N 2230 wireless card driver for the Device ID you have provided. Please let me know the Operating system installed on your system so that I could provide you the correct driver.

hi ravi, the OS is Windows 7 Home Premium Version:6.1, Build:7601, Service Pack 1

I m having difficulties installing the network controller on my Dell latitude E5430 with OS Windows 7.

It appears that the drivers for Intel Centrino Advanced-N 6205 card are missing. Please try downloading and installing the below mentioned drivers:

Hope this helps. Also, please remove the service tag from public view for security reasons.

Please reply with the results.

You can download and install the Intel Centrino Wireless-N 2230 wireless card driver from the link below.

Please let me know if this helps.

What do I do with the VEN and DEV numbers.

The VEN and DEV numbers are the part of Hardware IDs which help us to identify the device installed and its Vendor. Please let me know if you are facing any issue, I ll be glad to assist.

problem in network controller.

details are given for inspiron N4010

PCI VEN_8086 DEV_0083 SUBSYS_13258086 REV_00 4 1D3C4AA9 0 00E1

Win 7 X64 bit: ftp.dell.com//R278714.exe

Win Vista X64 bit: ftp.dell.com//R278711.exe

Driver for Intel N 1000 Wireless controller

hi there, im having the same issue, after my motherboard fried, i had to reinstall windows approx 6 months ago, i cannot even view a host, adapter, or anything else to my gigibit ethernet driver, and would prefer to have lan, i can run the computer wifi but would prefer not to i have tried all available downloads and none of them work they keep telling me to plug in a card before using the adapter.

Please provide the Vendor ID and Device ID from the device manager and a screenshot of your device manager to let you know what driver to install. Mention you System Model, 32 or 64 bit and Which version of Windows to help you better.

Also, share the screenshot of the Device Manager with the Network Adapters and Other Devices expanded. Here are the steps:

The Device Managerwindows will appear.

Click Propertiesfrom the drop down list.

Please reply with the information to help you better

To assist you further with the drivers, please post the operating system installed in the computer and share the screen shot of the Hardware Ids.

Open Device manager window, select the Other device, right click Network Controller listed under Other devices, click Properties, select Details tab, click the dropdown menu under Property and select Hardware Ids, please take a screen shot and post it in the reply, so that I can search for the right drivers.

Please provide your system model and Operating system.

You can enter your service tag at support.dell.com and go to the section drivers and downloads, Under the section Network - Download the driver for Centrino Advanced-N 6205 Wifi Card. That should do the trick.

Please someone help. I have had to reinstall windows on my dell and I now cannot find the wireless drivers.

Service Tag: ADMIN NOTE: Service tag removed per privacy policy

Under Other devices I have a yellow question mark against network controller and have the below numbers under the details tab Hardware ID

PCI VEN_8086 DEV_0082 SUBSYS_13218086 REV_34

PCI VEN_8086 DEV_0082 SUBSYS_13218086

PCI VEN_8086 DEV_0082 CC_028000

Please help me get the drivers for my wireless card.

Download the Dell driver: ftp.dell.com//Network_Driver_540F3_WN_15.03.1000.1637_A03.EXE

This is the driver for your Intel Centrino 6205 Wireless card.

Please do not post the service tag in a Public forum. Provide it in a private conversation only to a Dell employee.

I have an Dell Inspiron14 3421 model  non touch.

In have Win 7 64 bit Enterprise OS on it .

I am not able to get the drivers for the Network Controller.

PCI VEN_168C DEV_0036 SUBSYS_020C1028 REV_01

PCI VEN_168C DEV_0036 SUBSYS_020C1028

PCI VEN_168C DEV_0036 CC_028000

Thanks for the link. Wifi now works. sorry about the service tag

hroohani: You are welcome, glad that sorted out all the. marks on Device manager page.

Suggest you to install the Quickset App, Other Apps under Application, Touchpad Drivers, USB 3.0 Drivers, Card Reader drivers to utilize the full potential of your laptop from the support site, after entering the service tag in the support.dell.com -- Drivers and downloads.

Based on your model number there is a Touch version only. And based on your vendor ID details, I can see that its Atheros adapter. But your system would have been shipped with either Dell Wireless 1703 802.11b/g/n or Dell Wireless 1704 802.11b/g/n as per support site. Did you make any hardware or software changes.

I did not make any hardware changes. The laptop was shipped with Win 8 and I downgraded it to WIn 7 OS.

These are the Laptop details :-

from the Specs, it looks like it has a Dell Wireless. . please help me with the link to the correct driver

I tried both these drivers, but none of them worked.

Dell inspiron 3421 is shipped with following wireless cards:

1703 WiFi Bluetooth 4.0 Half Mini Card

1704 WiFi Bluetooth 4.0 Half Mini Card

Intel 2230 WiFi Bluetooth 4.0 Half Mini Card

Reviewing the Hardware ID shared by you it appears that your system was shipped with Dell Wireless DW1704 card, so first try updating this driver and then try updating the Dell Wireless DW1703 drivers.

Hope this helps. Please reply if you have any questions.

I AM HAVING A ETHERNET CONTROLLER PROBLEM IT IS SAYING IT CANNOT LOCATE THE ETHERNET CONTROLLER HARDWARE. i HAVE NO INTERNET CONNECTION AND IT IS DRIVING ME CRAZY. i HAVE A Dell Penium 4 operating system is windows xp if anyone can HELP i would greatly appreciate it.

Please share the exact System Model. Also, share the screenshot of the Device Manager with the Network Adapters and Other Devices expanded. Here are the steps:

Type in devmgmt.msc and click OK.

Share the Hardware Ids of the device which has a bang in the Device Manager, this will assist me to identify device and its drivers. Here are the steps:

Click Details and then click Device description button to select Hardware Ids.

Please reply with the information. I ll be happy to assist further.

I have done a clean install of Win8 on a Inspiron 3721. When I try to install the Win8 64 bit wireless driver that is recommended from the downloads for the service tag for that machine, it fails at the point where it says to turn on Bluetooth with the switch. I have tried every driver I can find. NOTHING WORKS.

Suggest you to download the drivers from below mentioned link.

downloadcenter.intel.com/confirm.aspx

Open the link and choose I agree radio button, This will download the driver. Copy this driver to a storage device like memory stick / external hard drive and then run and install it on the target PC. Hope that helps..

When I go to device manager it has a yellow question mark next to it when i go to ethernet controller properites  and details the Device Instance id says

PCI VEN_8086 DEV_1039 SUBSYS_01421028 REV_81 4 3B1CAF2B

Try installing Quickset application from Application category in Drivers and downloads, restart PC.

Please press F2 key on the keyboard to enable BT and Wireless, after which try to install the drivers. If you still have trouble finding the drivers, request you to provide the Hardware ID Steps provided by  DELL-Saharsh K that can help me to get the correct drivers for your system.

The radio is always turned on. I tried turning it off and on again when I get to that step. No go. I will have the machine in my office tomorrow and get the ID for you.

i pressed F2 and the options i have are

Sequoya22: The above mentioned steps - Try installing Quickset application from Application category in Drivers and downloads, restart PC.

are meant for StartingToHateDellAfterBeingACustomerFor25Years. Looks like a mis-communication. My apologies,

Sequoya22: Please click on the link mentioned above in the previous posts Intel site and choose I agree to download the drivers.

This is the Dell provided driver for your Hardware ID. Request you not to type your service tag in the forum. Please edit your post and remove the service tag.

You need to install Intel 10/100 Network Drivers. You may download the drivers from the link Download the driver and follow the onscreen instructions to install it. Also, please remove the service tag from public view for security reasons.

in the previous page saharsh had posted the links for dell wireless 1704 or 1703 drivers. These are the drivers for your device. Hope that helps.

According to the download page, these are for different models and for Win7. To wit:

This package provides the Dell Wireless DW1703 802.11b/g/n, BT4.0 HS Driver and is supported on Inspiron N5040/N5050/N4050/M4040/M5040 and Vostro 1540/1550/V1450/V1440 models that are running the following Windows Operating System: Windows 7.

I need the drivers for the Inspiron 3721 for Win8

NOPE. NOPE. and NOPE. Neither of these worked. Seriously, how hard can this be. I sent you the hardware IDs. Let me say it once again: Inspiron 3721 and Windows 8 64 bit. Are you telling me I have a special Dell Inspiron that can never use Windows 8 AND wireless.

Do I need to crack the case and look for identifying marks on the chips. This should be basic stuff. Wireless LAN driver for Inspiron 3721 with Windows 8 64 bit. Is there any way I can further clarify this. I ve been through every driver that can be downloaded for this machine and the last ones you suggested that are for neither this machine or Windows 8.

Anything. I have a machine that is of very limited use without wireless capability. I can t believe that this is posing such a problem to find the right drivers. Did the IDs not give you enough information to definitively identify the chipset and find the correct drivers. I have tried at least 8 different drivers that I ve downloaded from links in this thread. This is in addition to the driver from the download page that is recommended based on the service tag.

When this machine came to us with Win7, the wireless worked, so this is not defective or malfunctioning hardware.

This needs to be resolved. This machine will be out in the field away from wired networks. If this can t be resolved, we will return the machine and purchase a HP. This should be a simple matter.

Again, no. The install fails with a big red X. Every. Single. Driver. That. Has. Been. Suggested. Fails.

How is it that, given the service tag CCHP2X1, the hardware IDs for the controller PCI VEN_168C DEV_0036 SUBSYS_020C1028 REV_01

PCI VEN_168C DEV_0036 CC_0280,

it is still not possible to provide the right driver.

I have the same problem with my Inspiron N5050, would you please provide the drivers for:

PCI VEN_14E4 DEV_4365 SUBSYS_00161028 REV_01 4 64CB39 0 00E3

USB VID_0A5C PID_21D7 C01885E3ECA4

PCI VEN_8086 DEV_0106 SUBSYS_05041028 REV_09 3 11583659 0 10

Network Controller - Dell Wireless 1704 - ftp.dell.com//DW1704_W7_A00_Setup-F042R_ZPE.exe

BCM43142A0 Same as above - Bluetooth

Video: Intel HD Driver - ftp.dell.com//Vedio_Intel_W84_X00_A01_Setup-5PFY2_ZPE.exe

Drivers as per your system model shows in support site.

1703/1705 DW - www.dell.com//inspiron-17-3721

1704 Dell Wireless BT - www.dell.com//inspiron-17-3721

If you further need help - Add Saharsh Dell as a friend and send him a private IM - en.community.dell.com//default.aspx

I having the same  problem as above.. lost my network drivers after I put in a new hard drive..Please help.  Sorry my name is George.

To assist you further, please post the system model and operating system installed in it.

This is a insperation 560 Admin Note: Removed Service Tag as per Privacy Policy 64 bit with windows 7. I have  the driver disk that came with my computer but the network driver will not install, so i went to the web site and tried to install the driver but it would not take also. Thankyou.

After the operating system is installed in the new hard drive, the drivers should be installed in correct order for proper functionality of the hardware components of the computer. Please use this link which shows the right order:

While following the order mentioned above in the link, install the Network card drivers from here:

MIssing my network controller driver after re-installed windows 7

To assist you further, please provide the system model.

Also, I suggest you to copy the drivers on a Disk or a flash drive by following the below mentioned steps from a different computer and install the drivers from the Disk/USB flash drive in the laptop:

Visit the following website in a different computer:

Enter the Service tag of the system which has network problem in the box provided and click Submit.

In the next page, click drop down arrow to select the Operating System which is installed in the computer.

Select the Network drivers accordingly from the list and click Download File and save the file on desktop.

Copy all the files from the desktop into Disk/USB flash drive.

Insert the Disk/USB flash drive in system which is having a network problem and install the drivers.

Run the downloaded file and restart the system.

Try connecting to the internet after installing the drivers and post the results.

My dell N5030, windows 7 ultimate 32 bit also have the same problem.It does not detecting the wifi.And shows as the network controller is not installed.

Link: ftp.dell.com//R299167.exe

Atheros Wifi Driver for your system

I m having the exact same problem.  I have a Latitude E6430 with Windows 7 32-bit installed.  The Network Controller has the following values:

When I put in my service tag, it suggested that I install the Intel WIDI application WIDI 3.5.40.0.A03, but I received an install abort error during the install.  The error message was This platform is not compatible with Intel R WIDI or application is in use.

I would like to get the Network controller driver installed so I can use my wireless connection.

Refer the following link to install  drivers for 6205 WLAN card:

Select Download file and follow the onscreen instructions to complete the installation.

Restart the computer and try connecting to Wireless network.

I went to that link and downloaded the 6205 WLAN card driver.  It installed without any problem.  I restarted my computer and still no connection to Wireless networks.  I also confirmed that the NETWORK CONTROLLER is still needing a driver from my Device Manager.

I also noticed that this 6205 WLAN card driver indicates its for a 64 bit Windows 7 OS.  I have installed a 32 bit Windows 7 OS, could that be the problem.  Any other suggestions would be appreciated.

With the information you provided, I was able to find a driver by searching the Dell site.  The correct driver that worked for me was located at www.dell.com//DriverDetails.  Thanks.

Thank you so much VEEJDEEJ. . Problem Solved. .

My Dell Inspiron Duo is also suffering the same problem after a reinstall of Windows. I have a yellow exclamation mark after the Network Controller in Device Manager and another entry underneath which says Unknown device - also with yellow exclamation mark.

I have downloaded the three drivers R283212, R283215, and R297914 on another computer, and have attempted to reinstall via USB. There is no CD/DVD drive on this model.

One is for an ethernet connector, and will not install as the Dell Inspiron Duo does not have a port for an ethernet cable.

One is for the Broadcom BCM4313 WLAN Combo Card Driver, and this will not install - No compatible hardware found. The software you are attempting to install is not supported on this system ; and

The last one is for the Atheros driver, and it goes all through the installation, and then tells me in a little dialogue bubble from the wi-fi icon in the system tray that the software has not been installed.

The numbers for the Network controller are VEN_14E4 DEV_4727

My Service Tag is redacted. The computer was bought in Hungary sometime last year, though I am in the UK. I reinstalled Win7 Home Premium SP1 two days ago, and have had this problem ever since.

Please share whether you have installed Windows 7 32 bit or 64 bit version. Also, share the screenshot of the Device Manager with Network Controller and Other Devices expanded. The Hardware ID shared by you is for Broadcom BCM5787M 802.11g Network Adapter. Please share the Hardware ID of all the devices which has yellow bang in Device Manager. I will review the details and assist you install the correct drivers. Also, please share the Owner s Name with me via private message for me to verify the account information click my username and then click Start Conversation.

Also, remove the service tag from public view for security reasons. Please reply with the information, I ll be happy to assist further.

Thank you for your reply. It is a 32-bit system, sorry. I have sorted out the unknown device entry accelerometer.

Screenshot can be seen here:   Sorry, the file size was too big, so I couldn t put it here. In case you cannot click on an external link, I can tell you that under Other devices there is only Network Controller with the yellow exclamation mark. There is no separate entry for Network Controller, other than this.

PCI VEN_14E4 DEV_4727 SUBSYS_00101028 REV_01

PCI VEN_14E4 DEV_4727 SUBSYS_00101028

PCI VEN_14E4 DEV_4727 CC028000

Ignore this message - I cannot delete it

Hi, I also have the same problem. Installed Win 7 Ultimate 64bit and the wifi is not working.

I logged in with my service tag and downloaded lots of drivers, but it is not working.

Hardware IDs for Network Controller:

PCI VEN_168C DEV_002B SUBSYS_02051028 REV_01PCI VEN_168C DEV_002B SUBSYS_02051028

PCI VEN_168C DEV_002B CC_028000

Would be glad for some help. :

I am replying on behalf of Saharsh. I am sending you a private message. Please reply with the required information.

To know more about Dell s Product Support, Drivers Downloads, Orders Dispatch status - choose your region USA, India. For Dell Support Videos, click Here.

It is a Dell Wireless 1702 802.11 b/g/n, BT3.0 HS device.

Install and restart computer should work now. Please confirm if it worked for you.

Thanks for the help. It is not working though. Just realized that there are more exclamation marks showing up in the Device Manager. We need to fix them as well. : Maybe I should post the Hardware ID:s for them.

It appears that the Chipset, Video and Wireless drivers are missing. Please install the below mentioned drivers in the order which they are given:

Hope this helps. Keep me posted with the results.

i have also facing the same problem

Please share the exact system model and the operating system installed. Also, share the screen shot of the Device Manager for me to identify which drivers you need. Here are the steps to access Device Manager:

Also, share the Hardware Ids of the device which has a yellow bang in the Device Manager, this will assist me to identify device and its drivers. Here are the steps:

Please reply with the information, I ll be happy to assist you.

Glad to know that the issue is resolved. Feel free to reach out to us if you need any assistance in future.

No compatible hardware, again. I did not change anything on the computer.

This might be a hardware issue. Seems like the wireless card is not getting detected by the system. You may try re-seating the wireless card. Please refer the Service Manual

I have same issue and tried provided solution but no luck.

I have paid to DELL to send me a recovery USB, but no luck and dell also sent me Windows CD, no luck.

Can someone please help. PCI card adaptor drivers are missing and can t install from drivers CD and also on the PCI card properties, I have noticed that MANUFACTURER is defaulted as UNKNOWN.is that an issue and if YES why it is not reading the MFG name.

Please share the exact system model and operating system installed. Also share the screenshot of the Device Manager with Network Adapters and Other Devices expanded. Here are the steps:

Press the key combination of Windows Logo key R key to open Run dialog box.

Click on the sign next to Other Devices and expand it.

Please reply with the information, I ll be happy to assist you further.

PCI VEN_8086 DEV_0083 SUBSYS_13258086 REV_00 PCI VEN_8086 DEV_0083 SUBSYS_13258086 PCI VEN_8086 DEV_0083 CC_028000 PCI VEN_8086 DEV_0083 CC_0280

The above Device ID was for Intel Centrino Wireless-N 1000 card.

To install the drivers for the same, please click this link:

Please let me know how it goes.

I too am facing this problem.The network controller has a yellow exclamation mark.Also,the vga grahpics adapter shows the mark and the usb 2.0

My laptop model is Dell inspiron 14 3421,im using windows 7 ultimate 64 bit

Please help as soon as possible.Its a brand new laptop..  :

Please try the below mentioned steps:

Enter the service tag of the system, and select Drivers and Downloads tab.

Select the operating system from the dropdown, and install the drivers for Chipset, Video, and Network  accordingly.

You may also follow the steps from the following link to download the missing drivers for the devices in Device manager:

Please reply for any further help.

Thanks for the reply Nikhil and sorry for the insufficient info

Here are the problems with their idscan you please give me the drivers.

PCI VEN_10DE DEV_0FE1 SUBSYS_05B21028 REV_A1

PCI VEN_10DE DEV_0FE1 SUBSYS_05B21028

PCI VEN_10DE DEV_0FE1 CC_030000

USB VID_0BDA PID_0129 REV_3960

Thank you for your reply.The wifi and the usb drivers worked fine but as for the graphics driver,I m getting a message You must install an intel driver first when checking for system compatibility the first step during the installation.

Also,I have two more problems.

1 When i press fn 2, the wireless button, the light the wireless light in my laptop does not go on or off always stays off but my wireless works fine.Why is that so.

2 I have no option to set the brightness of my monitor in the control panel the brightness slider isn t there and the fn keys don t work

Can you please give me the solutions.Thanks.

Please use these links to install the drivers for Intel HD graphics:

Restart the system after installing the drivers and check the functionality.

I have installed both the things now.Still,the wireless indication light never comes on if i use fn 2. but it does turn the wifi off or on..maybe the problem is with the light

I also have a serious doubt - why do i have Intel HD graphics adapter when i had ordered for Nvidia Geforce GT730M/2GB GDDR3. Have i been cheated.

It shows in the display properties that my adapter type is intel hd graphics 4000.I even have the geforce sticker stuck on my laptop.

I bought my laptop using this link.

After Intel HD video card drivers are installed, have you tried installing Drivers for Nvidia Geforce GT730M.

If not, please use this link to install NVidia Graphics driver:

Restart the computer after the driver is installed and check in Device manager if the Nvidia Geforce GT730M is detected under Display adapters:

Click Start. Right click My computer.

Click Manage and select Device Manager.

On the Device Manager window, expand Display adapters or Other devices.

Check if the card is detected.

I have a Vostro V131 and I need the network controller driver and PCI Simple Comm. Controller.

PCI VEN_8086 DEV_008A SUBSYS_53258086 Driver

Make sure you install Intel HD Graphics driver and without restarting install the nvidia drivers  in order to use the switchable graphics.

I have the same laptop as Candel and i have the same problem but my laptop s OS is windows7 32 bits, i do have ethernet controller driver installed but under other devices i have 3X Base System Device that are not installed.

PLZ help as i cant connect to the internet with this laptop. i check out the links u posted here but is seems like they are XP and Vista Competable.

Dell Inspiron 1525 model was tested with Windows XP and Vista. Hence, Windows 7 drivers are not available for this system. However, I am sharing the drivers for Windows Vista 32Bit version. Try installing them and check if they work. If the issue still persists, try installing the drivers in compatibility mode. Below are the drivers:

Below are the steps to install the drivers in compatibility mode:

Click on the link shared above and download the drivers on the desktop.

Double click on the file and extract it on the desktop in a folder.

Look for setup file in the extracted folder. Right click . exe file and click Properties.

Click install in compatibility mode.

Click on Application and select Troubleshoot Compatibility.

Next, click on Troubleshoot Program.

Click on Program worked in earlier versions of Windows.

Do not hit Next until the installation completes.

Once the installation completes, click on Next.

Hope this helps. If the issue still persist you might have to rollback to the previous version of the Windows Installed on the system.

Needing some help on this issue as well. It s for an Inspiron One 2320, Windows 7 Home Premium 64 bit. Device ID s:

PCI VEN_8086 DEV_0091 SUBSYS_52218086 REV_34

PCI VEN_8086 DEV_0091 SUBSYS_52218086

PCI VEN_8086 DEV_0091 CC_028000

PCI VEN_8086 DEV_1C22 SUBSYS_05111028 REV_05

PCI VEN_8086 DEV_1C22 SUBSYS_05111028

PCI VEN_8086 DEV_1C22 CC_0C0500

I have the service tag available upon request. Thanks in advance.

Thanks for the quick reply Saharsh,

The first and second installed fine and worked for the SM Bus, but when I installed the third I got the following error: This product cannot support downgrading from version 2.1.1.0153 to version 1.1.0.0537. Please uninstall the product and try again or contact the product vendor. I still have the exclamation point over the network controller.

I m not familiar with which product it is referring to.

Please try and update the drivers using the Intel Auto Driver Detect Utility.

Hope this helps. Please share the results.

The Auto Driver Detect wasn t able to discover the driver. Gave an error saying it wasn t recognized or not supported. BUT- there was an option to visit the Intel Download Center to look through generic drivers, located at https://downloadcenter.intel.com/default.aspx. Using my service tag, I went back to Dell.com to find out the name of the chipset that my system was shipped with Intel Centrino Advanced-N 6230. Found it using the dropboxes and downloaded the software it recommended. That did the trick and I am squared away. Thank you for the assistance, I wouldn t have found the website without your suggestions.

Hello I also just reinstalled my sons laptop to factory settings which was going well until I tried to install the network drivers. the AR8151 installed but the intel wifi link 1501 sits on pc but doesn t give the option to run please can you help

PCI VEN_14E4 DEV_1691 SUBSYS_043B1028 REV_01

PCI VEN_14E4 DEV_1691 SUBSYS_043B1028

PCI VEN_14E4 DEV_1691 CC_020000

Broadcom NetLink TM Gigabit Ethernet

----------------------------------------------------------------------------------

Wireless Driver - Win 7 - Atheros Wireless 1525 WLAN Mini Card Desktops if you need

Can you post the hardware ID of the one listed with question mark.

In Intel Wifi you dont have 1501 you have only Dell WLAN 1501.

post your system model and operating system.

PCI VEN_14E4 DEV_4727 subsys_00101028 REV_01

System Model and Operating System X86 or X64 - Please mention that.

This is a Dell Wireless 1501 WLAN Wireless N Half Mini Card

Link for Downloading Win 7 and Vista Driver -  CXW91

I tried installing the network controller driver but it says its not compatible hardware found its not supported on the system What do I do help dont have network adapter driver. .

I solve this problem with this file: Network_Driver_G9X9G_WN_WLAN_10.0.0.59_A04

pci ven_168 dev_002a subsys_0203168c rev_01 4 5157cef 0 0048

You have missed a C; it should be PCI VEN_168C DEV_002A SUBSYS_0203168C

The Vendor is Atheros it is a AR9280 otherwise known as a Dell Wireless 1525 WLAN card.

The latest Dell Driver I can find for it is for Windows 7 32/64 Bit:

A later driver is found in the Unoffiicial Atheros website:

Installation of the later driver has to be done via the Device Manager.

I am also facing the same issue, My network controller driver is missing and it has a yellow exclamation in the device manager. Following your suggestions, I checked on the device Instance ID - VEN_14E4 DEV_4727.

It is a DELL INSPIRON N5010 with Windows 7 Home Premium.

Can you let me know how to resolve this.

Should be the Dell Wireless 1501 or 1520 card on the Inspiron N5010 model.

The hardware ID for the 1501 card should be:

I installed Dell Wireless 1501 card and I am able to see the network driver.  However I am not able to connect to the internet. The error shows Diagnostics Service policy is not running. When I try to start the Diagnostic Service Policy, it says Windows could not start the diagnostic policy service on Local COmputer. Error 5: Access is denied. Also, the Diagnostic Service Host and Diagnostic System Host are also not started. The start option is greyed disabled on both.

i have the same problems and the number i get are PCI VEN_14E4 DEV_1692 SUBSYS_04001028

go to start, search and type:- cmd, right click on returned cmd.exe and select run as administrator at the prompt type:-

net localgroup Administrators /add networkservice

net localgroup Administrators /add localservice

press enter and restart your computer

Open services and make sure the service is started.

Pl provide your system model and operating system, Win 7 or WIn8 or Win 8.1, 64 bit or 32 bit to provide the download link.

The ethernet card is Broadcom NetLink TM Gigabit Ethernet.

The best way is to go to support.dell.com type your Service Tag and download the drivers from the list, since those are the specific drivers for your PC

i actually wonder everyone had such a hard time with drivers

Operating System and Model of Dell.

bro i too lost my lan and wirless drivers by re installing windows 7.dell inspiron n5110  plz help mesoon

My laptop has the same problems, and have been recently formatted.

First is that the desktop is sort of like in the safe mode with enlarged text.

Also I have those yello exclamation marks over

Please I need your expertise help because I have no file back-up and would really like to keep my files.

Please provide hardware IDs as there are variations of wireless card and also video card in that model:

Install the drivers only in this order for better functionality.

Intel HD Graphics - X64 Win7 8 -

IDT Audio Driver - Win7 X64 and X86

Inter Rapid Storage Technology Driver -

After every driver installation its advised to restart the computer

Network Controller - For the wireless card we need the hardware ID as shown in this link -    as it varies from system to system.

I have same problem with network controller after I have installed Win 7 64

PCI VEN_168C DEV_0036 SUBSYS_020C1028 REV_01 4 2CA06353 0 00E3

Hardware IDs: PCI VEN_168C DEV_0036 PCI VEN_168C DEV_0036 SUBSYS_020C1028 REV_01 PCI VEN_168C DEV_0036 SUBSYS_020C1028 PCI VEN_168C DEV_0036 CC_028000 PCI VEN_168C DEV_0036 CC_0280 Vendor: Atheros AR956x

Driver 7 86, 7 64:  10.0.0.260

Driver 8.1 86, 8.1 64:  10.0.0.278 Unofficial Czech Atheros Driver Website

I have sort of the same issue. Recently had to reinstall Windows Vista on my wife s Dell Inspiron 1525 laptop due to a virus. The reinstall went OK, but I can t connect to the web. From what I can see in the Device Manager under Other devices the Network controller has a yellow triangle with a . on it, I m guessing that s the issue. When I go under the Network Controller s property tab details the device ID has VEN_14E4 DEV_4315 SUBSYS_000B1028 REV_01 4 B04E914 0 00E1 any help would be greatly appreciated

That is the Dell Wireless 1395 card.

Before installing the drivers make sure you have Windows Vista Service Pack 1 and Service Pack 2 installed.

After the OS update you need to install the Drivers in the correct order, starting with Dell System Software and then the Intel Chipset The drivers can be downloaded from here using your computer and saving to a USB flash drive:

For more details on driver installation see here:

Note the example is given for Windows 8.1 and is slightly different but not much.

Thanks for your help suggestions. I did what you mentioned in the above post, but I m still at the same stage as I was before with no web connection. I installed both service packs, the Dell System Software then the Intel Chipset drivers but nothing changed. Please excuse me as I am not that great when it comes to computers, I know a little but that s pretty much it. Any other suggestions

I think I may have fixed the issue, I just DL d then installed this Dell Wireless 1395 WLAN MiniCard, v.4.170.77.3 Driver ; 4.170.77.13 Application, A20

THANKS AGAIN. If I still have problems with the web connect I will be back, hopefully not though

Yes sir. Thanks again for putting me on the right track it s extremely appreciated

i want help i cant conect to network or bluetooth devicesor wireless on my dell inspiron 17 the VEN:168 and dev:0036

PCI VEN_168C DEV_0036 PCI VEN_168C DEV_0036 SUBSYS_020C1028 REV_01 PCI VEN_168C DEV_0036 SUBSYS_020C1028 PCI VEN_168C DEV_0036 CC_028000 PCI VEN_168C DEV_0036 CC_0280 Vendor: Atheros AR956x

I have a similar problem. I can not connect to the internet after reinstalling Vista.  I m not sure what drivers I need to install and in what order.  I have Dell  Latitude E6420.  I am running Windows Vista Home Premium. I installed Vista 2 as per instructions provided in one of the earlier posts.  The hardware IDs for the missing Devices are below.  Please help.  Thank you.

USB VID_0A5C PID_5800 REV_0101 MI_00

PCI VEN_8086 DEV_1502 SUBSYS_04931028 REV_04

PCI VEN_8086 DEV_1502 SUBSYS_04931028

PCI VEN_8086 DEV_1502 CC_020000

PCI VEN_1217 DEV_8231 SUBSYS_04931028 REV_03

PCI VEN_1217 DEV_8231 SUBSYS_04931028

PCI VEN_1217 DEV_8231 CC_018000

PCI VEN_8086 DEV_1C3D SUBSYS_04931028 REV_04

PCI VEN_8086 DEV_1C3D SUBSYS_04931028

PCI VEN_8086 DEV_1C3D CC_070002

PCI VEN_8086 DEV_1C3A SUBSYS_04931028 REV_04

PCI VEN_8086 DEV_1C3A SUBSYS_04931028

PCI VEN_8086 DEV_1C3A CC_078000

PCI VEN_8086 DEV_1C22 SUBSYS_04931028 REV_04

PCI VEN_8086 DEV_1C22 SUBSYS_04931028

Dell System Software Windows Vista:

Unknown Device ACPI SMO8800 SMO8800

SM Bus Controller PCI VEN_8086 DEV_1C22 SUBSYS_04931028 REV_04 PCI VEN_8086 DEV_1C22 SUBSYS_04931028 PCI VEN_8086 DEV_1C22 CC_0C0500 PCI VEN_8086 DEV_1C22 CC_0C05

PCI Serial Port PCI VEN_8086 DEV_1C3D SUBSYS_04931028 REV_04 PCI VEN_8086 DEV_1C3D SUBSYS_04931028 PCI VEN_8086 DEV_1C3D CC_070002 PCI VEN_8086 DEV_1C3D CC_0700

PCI Simple Communications Controller PCI VEN_8086 DEV_1C3A SUBSYS_04931028 REV_04 PCI VEN_8086 DEV_1C3A SUBSYS_04931028 PCI VEN_8086 DEV_1C3A CC_078000 PCI VEN_8086 DEV_1C3A CC_0780

Intel Management Engine Interface:

Mass Storage Controller PCI VEN_1217 DEV_8231 SUBSYS_04931028 REV_03 PCI VEN_1217 DEV_8231 SUBSYS_04931028 PCI VEN_1217 DEV_8231 CC_018000 PCI VEN_1217 DEV_8231 CC_0180

Intel Rapid Storage Technology Applciation:

Ethernet Controller PCI VEN_8086 DEV_1502 SUBSYS_04931028 REV_04 PCI VEN_8086 DEV_1502 SUBSYS_04931028 PCI VEN_8086 DEV_1502 CC_020000 PCI VEN_8086 DEV_1502 CC_0200

Network Controller PCI VEN_8086 DEV_0082 SUBSYS_13218086 REV_34 PCI VEN_8086 DEV_0082 SUBSYS_13218086 PCI VEN_8086 DEV_0082 CC_028000 PCI VEN_8086 DEV_0082 CC_0280

Intel Centrino Advanced N6205 64 Bit:

Intel Centrino Advanced N6205 32 Bit:

Broadcom USH USB VID_0A5C PID_5800 REV_0101 MI_00 USB VID_0A5C PID_5800 MI_00

ControlPoint Security Device Driver Pack 64 Bit:

ControlPoint Security Device Driver Pack 32 Bit:

ControlPoint System Application 64 Bit:

ControlPoint System Application 32 Bit:

Also you need the video drivers but there are variants specify the hardware IDs under Display Adapters.

Thank you so much for the response.  I forgot to mention that it was Vista 32 bit.  Does that change what I need to instal.

You indicated that I need to install two items for Dell System Windows Vista.  One link was for 62 bit and the other 32 bit.   Do I intall both or is it one or the other depending on the Vista I installed.

I will get back to you with the Video Drivers.

Ignore the 64 Bit version of DSS and the drivers I have marked as 64 Bit. Most of the installers cover both the 32 Bit and 32 Bit architecture so I haven t mentioned 32 Bit or 64 Bit for these.

I uploaded the drivers ignoring the ones for 64 bit but when I checked Device Manger under Other Devices I still did not have the Ethernet Controller. Below is the  hardware ID:

During the installtion of one of the drivers - i don t remember which one but I received the following:  Micrsoft Windows:  Dell Update intel Intel R Wifi Link 6300 Intel R WIFI link 6250, Intel R  wifi link 6205, intel R wife link has stopped working.

i m not sure if the message above is related to not having successfully downloaded the Ethernet controller. Also don t know if it s related to other internet errors.  

I was able to connect to the wireless internet as the system was able to detect the network.  However, when I tried to use internet explorer I get the following error mssage: Internet Explorer cannot open the Internet site. Operation Aborted.   If I try to type in an address directly I can get to the site but then the message pops up and closes the internet page

I ve also received these messages Show Firmware updgrade reminder stopped working and was closed

The system also provided me with a solution to my problem

1 Fingerprint reader is missing a device - security D_A12_R20283.exe.  I downloaded this, i m not sure if I should have installed it.

2 ST Micro Screen Detection isn t compatiable with this version of windows.   I didn t know what to do with this message. 

Also, I received a notice that I was using an outdated internet explorer.  I tried to download but received this message InternetExplorer 8 not compatible

You had also asked about the Display adapters - here they are.

PCI VEN_8086 DEV_0126 SUBSYS_04931028 REV_09

PCI VEN_8086 DEV_0126 SUBSYS_04931028

PCI VEN_8086 DEV_0126 CC_030000

I hope this isn t too cryptic. Look forward to hearing back from you And hopefully a solution to the internet issue.

I found newer Dell specific drivers for PCI VEN_168C DEV_002A SUBSYS_0203168C:

DW1502_Dell_W7_A02_Setup-9DTVV_ZPE.exe Dell Wireless 1502 LAN driver version 9.2.0.517 for 32bit/64bit Win7; but also supports the DW1525 card

Network_Driver_TKPT6_WN_10.0.0.227_A01.EXE  Dell WiFi / Bluetooth Driver - DW1601 version 10.0.0.227 for 32bit/64bit Win7; also worked with the DW1525 card

try installing either one as I m currently using version 9.2.0.517 for the DW1525 WLAN card on my family s Dell Inspiron 620 desktop computer.

hi can you please help me with this problem.. it seems i have tried downloading all i can get to solve this problem but it seems not working.. please help me

Thank you for responding. I should have included that I have windows vista 32 bit. noticed that you had posted links for windows 7.

I am not sure if I can/should download something for windows 7 when I have vista 32 bit.

ALso. I am not sure what you meant by you have missed a c I really don t have a good grasp at what I m doing here so you re help is really appreciated.

Also, not too sure how these posts work and if you can easily read the first post and subsequent messages or if I should repeat info. For example I have Dell Latitude E6420.

I look forward to your response and what i need to do to get my computer working.

Thanks I hadn t even listed the 1601 card and have updated the driver for the 1502.

Did version 10.0.0.268 of the 1601 card work for you.

Try this for the free fall sensor although the other one I listed was supposed to be Vista compatible:

Ensure that the drivers extract and install and not just extract see here for details:

Please provide the hardware Ids and the system model e.g. Inspiron 5537. H61M-DS2 refers to the chipset not the Dell model no. See here for instructions on how to do this:

Also if you have manually installed Windows 7 see Windows Reinstallation Guide/A Clean Install of Windows 7:

Note if you are unsure about the model no, private message me the service tag and I will check the system configuration.

Thanks for the tip on installing the drivers. I had while I was installing the last batch that the ethernet driver file would extract but wouln t install.  I will try it next week as I m on vacation now.

Thank you so much for all your help.  Very much appreciated.

Makes sense the driver extracted but did not install. Its actually quite a common problem which Dell don t seem to notice regarding their drivers. Its why I highlighted in in that screenrecording video. Enjoy your vacation and post back the results when you are ready. :

Haven t tried out the 10.0.0.268 driver from Dell but I m sure it ll work with the DW1525 card.  Version 9.2.0.517 worked but got occasional connection drops with the DW1525 card.  I m avoiding the unofficial Atheros WLAN drivers from Atheros.cz or any other site because the INF files there do NOT support the DW1525 card.  device ID subsys 0203168C are not even listed on the INF files from many of those recent Atheros WLAN drivers, so I will stick with Dell specific ones from the Dell web site.

I recently updated the driver to version 10.0.0.270 from the Network_Driver_Dell_A01_W732W764-SETUP_ZPE.exe file for Windows 7 only.

I seem to have best of luck with either the latest 8.0.x, 9.1.x, or 10.0.x driver versions with no dropped connections with the DW1525 card.

Did the installer work for you natively or did you have to update manually via the Device Manager.

Back from vacation and pleased to report that the computer is up and running.  The tip on how to install the drivers was really useful.  It happened twice - where I had to manually go into the set up file.

Thanks again for all of your help.  It was really appreciated. I don t know how I would have gotten the computer to work without your help and this forum.

Great I m glad to hear that you got your system back up and running. :

I cannot download the drivers because I can t get on the network.  I ordered the driver CD from Dell but I don t think it should be this hard to tell which driver I am missing.  What is the driver called that is the network adapter for Inspiron N5050, Service Tag H14WKR1.

I cannot download the drivers because I can t get on the network.  I ordered the driver CD from Dell but I don t think it should be this hard to tell which driver I am missing.  What is the driver called that is the network adapter for Inspiron N5050.

That tag only gives 4 drivers in Drivers and Downloads omitting most the drivers that you need.

You need the Dell Wireless 1503 Card Drivers.

Driver 7 86, 7 64:  5.100.82.34

plz help me with my network controller problem, I can t access my internet through Wifi because the driver of wifi isn t installed or isn t working correctly, plz help me

Its impossible to help you with no information about your system model, version of Windows and hardware IDs:

Seems no one responded to your post. Was wandering if you managed to resolve the issue. am having same problem. Cant find the driver for the WIFI card and getting Network Controller issue.

Kindly help if you resolved please.

This is an 18 page thread there are plenty of replies.

Provide the model of your system e.g. Inspiron 6400, version of Windows e.g. Windows 7 64 Bit and hardware IDs which are used to identify variants such as wireless cards within models. See here for information:

Intel Centrino Wireless-N WiMAX 6150

Hardware IDs: PCI VEN_8086 DEV_0885 PCI VEN_8086 DEV_0885 SUBSYS_13058086 Vendor: Intel Driver 7 86, 7 64, 8.1 86,8.1 64: Intel PROSET Wireless Software   Intel PROSet Wireless Bluetooth Software

The above links appear to be brokendownloads aren t completed for me.

What links. This is a very long thread.

How to I find out which network adapter I have so that I can download the correct driver. When I click on the the network controller and attemp to view the properties the only thing it tells me is that it is an unknown device and the drivers are not properly installed.

Oooohhhh i got it. Disregard previous post.

sir..i m using dell inspiron 15-3521i m having error in Network controller and portal device..i m not able to connect my data card in laptop..plz reply for this to my mail sir.

when i was following above instruction, i dont find the device instance id in details tab what i do and how can i search this

Detailed steps on how to get vendor ID and device ID is mentioned here:

State you Operating system. Is it Windows 7 or Windows 8.

Also provide the vendor ID and device ID, by following the given link

PCI VEN_168C DEV_0032 SUBSYS_E044105B REV_01

PCI VEN_168C DEV_0032 SUBSYS_E044105B

PCI VEN_168C DEV_0032 CC_028000

You need to search in SONY website for the drivers.

Hint: Atheros AR5xxx/AR9xxx Series Wireless LAN Driver

I m experiencing same problem like many people out there. I see Network Controller on Other Devices list and it has yellow exclamation mark next to it which means I need drivers.

Operating System : Windows 7  service Pack1  32 bit

Laptop Model No : Dell XPS L 702 X

Service Tag no: : Service tag removed as per privacy policy

PCI VEN_8086 DEV_008A SUBSYS_53258086 REV_34 4 34D4683 0 00E1

NATAKUC4  thanks it sorted out my problem

My Friend is also experiencing same problem like many people out there. I see Network Controller on Other Devices list and it has yellow exclamation mark next to it which means I need drivers.

Operating System : Windows 7  64 bit

Laptop Model No : Dell INSPIRON 3421

PCI VEN_14E4 DEV_4365 SUBSYS_00161028 REV_01 4 1D6924F0 0 00E2

Service Tag removed per privacy policy by Philip Yip

That s the Dell Wireless 1704 card, try this driver:

Dell Wireless 1704 – 802.11n BT4.0

Hardware IDs: PCI VEN_14E4 DEV_4365 PCI VEN_14E4 DEV_4365 SUBSYS_00161028 REV_01 PCI VEN_14E4 DEV_4365 SUBSYS_00161028 PCI VEN_14E4 DEV_4365 CC_028000 PCI VEN_14E4 DEV_4365 CC_0280 usb vid_0a5c pid_21d7 Vendor: Broadcom Driver 7 86, 7 64:  6.30.223.99 Driver 8.1 86, 8.1 64:

NATAKUC4 thanks it started working

Great, thanks for posting back to let me know. :

HI I am having the same problem for my Dell laptop Inspiron 5520.

I think accidentally i uninstalled some programs from my computer and now i am facing the problem with

my Wireless network adapter. I am not able to find my wireless network adapter under device manger list.

I have following adapters under network adapters

Bluetooth Device Personal Area Network

Bluetooth Device RFCOMM Protocol TDI

Realtek PCIe FE FAmily Controller

Remote NDIS Based Internet Sharing Device

Network controler Showing Yellow mark

USB2.0-CRW Showing Yellow Mark

I tried several ways by downloading network adapters from Dell website.

But nothing seems to be worked.

Please some one advise if i can use any of the above network adapters installed on my machine to connect to wireless network WIFI

Please advise if i need to install any driver specifically.

Please advise the exact driver name or Software name to use wifi on my machine as usually.

I have been trying this from last one week.

the driver worked for my laptop inspiron 5520

I have a dell latitude E5430 I cannot connect to the internet, error message network adapter do not install. I need help I try some many ways in my own no resolve

Under Other devices in Device Manager - Which devices have a yellow. Question mark.

Provide the Operating system in order to assist you better.

Are you trying to connect using Wired / Wireless.

Provide the Vendor ID and Device ID so that I can help you get the exact driver.

we need wifi network controller dreiver for inspiron 15 3000 windows 7 32 bit

pci ven_8086 dev_0083 subsys_13268086

pci ven_8086 dev_0084 subsys_12168086

pci ven_8086 dev_0084 subsys_13168086

pci ven_8086 dev_0083 subsys_13068086

pci ven_8086 dev_0083 subsys_12268086

pci ven_8086 dev_0083 subsys_12068086

Driver 7 86, 7 64, 8.1 86,8.1 64: Intel PROSET Wireless Software   Intel PROSet Wireless Bluetooth Software

pci ven_8086 dev_0084 subsys_13158086

pci ven_8086 dev_0083 subsys_13258086

pci ven_8086 dev_0084 subsys_12158086

pci ven_8086 dev_0083 subsys_12058086

pci ven_8086 dev_0083 subsys_12258086

pci ven_8086 dev_0083 subsys_13058086

I am having issues with my wireless card also. I have a Dell 1745 on Vista 64bit I removed the 5100 AGN and replaced with 5150 Device manager does not have driver for Other Device - Newtork Controller,  I tried many different drivers,  not seem to find the network controller.

PCI VEN_8086 DEV_423C SUBSYS_13018086 REV_00 PCI VEN_8086 DEV_423C SUBSYS_13018086 PCI VEN_8086 DEV_423C CC_028000 PCI VEN_8086 DEV_423C CC_0280

12110A2A-BBCC-418b-B9F4-76099D720767 BPMP_8086_0180

my network controller drive installed in my divice

my network controller is not updathing

Need Drivers for Dell Inspiron 3543 windows 7 64bit for network and Ethernet adopters.

PCI VEN_10EC DEV_8136 SUBSYS_06551028 REV_07

PCI VEN_10EC DEV_8136 SUBSYS_06551028

PCI VEN_10EC DEV_8136 CC_020000

Windows 7 64 bit. Drivers needed.

Philip s website with all the drivers and hardware IDs is a GODSEND.  THANK YOU.

I ve got a brand new Dell XPS 8700 and NONE of the drivers listed for the service tag work for either the wireless OR bluetooth.  And the autodetect wants me to install AMD drivers for my nVidia card.  Yeah right.

I m glad someone else is on top of this stuff.  Dell obviously isn t.

Kindly provide me the drivers for my computer that i want

PCI ComCommunication controller

Universal serial bus USB controlller

Seems are missing kindly provide me the direct links for ddownloading the drivers

windows 7 64bit for network and Ethernet adopters.

Iam also having same problem and providing the date as you suggested.

PCI VEN_14E4 DEV_4727 SUBSYS_00101028 REV_01 4 2A81CE39 0 00E1

If you are not sure which driver to download and where to download, then you may need to use an automatic driver finder tool.

Make sure that you have available internet connection when using this tool. If not, you may need another special tool called DriveTheLife for Network Card which would find and install network drivers witout internet connection.

Not sure if anyone is still following this thread, but I have the exact same problem and see the exact same thing in  my device manager as the pic above.   I  have downloaded all the recommended drivers from dell for my service tag, but the device manager still says I have no driver for the network controller.  I did a windows 7 reinstall after my hard drive crashed.  I have  a dell inspiron 3647, service tag: ADMIN NOTE: Service tag removed per privacy policy, any help would be appreciated before I throw the think out and buy a new one.

I downloaded Obit Driver Booster2 to update the drivers.

Ethernet free download Install the right network driver for your PC automatically even without Internet connection. Dell Downloads.

Are you looking some tips to install Ethernet drivers in Dell XPS M1530 laptop. Dell XPS M1530 laptop comes with Marvell 88E80XX 10/100 Ethernet Controller.

Sputnik Feedback need Ethernet adapter for XPS 13 - suggestions. in Ethernet port on Project Sputnik Feedback need Ethernet adapter for XPS 13.